Frequently Asked Questions
Find answers to common questions about our products and services.
🪵 Wood & Lumber Related
We offer Teak, Mahogany, Burma Teak, and other premium hardwoods in logs, planks, and lumber.
Yes, we provide cutting and sizing based on your required dimensions.
Multiply width × thickness × length × number of pieces (in inches), then divide by 1440 to get CFT.
Yes, we have specially sized teak wood for doors, frames, and all kinds of wooden furniture.
Yes, we provide both seasoned and raw wood based on your needs.
🪑 Furniture Related
We offer beds, sofas, wardrobes, dining tables, and custom-designed teak wood furniture.
Absolutely. Share your design or idea, and we will craft it for you using high-quality wood.
Yes, we offer multiple color and polish options including natural wood tone, matte, and gloss finishes.
🚚 Shipping, Orders & Payments
Yes, we offer reliable delivery to all major cities and towns across India.
Delivery time depends on your location and the product type. Typically, it ranges from 5 to 12 business days.
We accept UPI, bank transfers, cards, and cash on delivery for select products.
Yes, once your order is shipped, we will share tracking details via email or SMS.
🔁 Return & Support
We accept returns or replacements only for damaged or incorrect items reported within 24 hours of delivery.
Orders can be modified or canceled within 12 hours of placement. After that, production or packing may begin.
You can reach us at 📞 9597350373 or 📧 acrtraders@gmail.com for assistance.
🏬 Business & Visit Related
Yes, we supply bulk wood and furniture to dealers, builders, and contractors.
Yes, visit us at our yard in Tenkasi. Please call ahead to schedule your visit.
Yes, we’re open from Monday to Saturday. Sunday visits are available by prior appointment.
Still Have Questions?
If you can't find the answer you're looking for, please don't hesitate to get in touch with us.
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